Support Specialist, Vagabond Inn

2 weeks ago


Los Angeles, California, United States The People Concern Full time
Support Specialist, Vagabond Inn

At The People Concern, we are dedicated to empowering the most vulnerable among us to rebuild their lives. As a Support Specialist, you will play a vital role in providing holistic support to our clients, ensuring they receive the care and resources they need to achieve stability and independence.

Key Responsibilities:

  • Act as the first point-of-contact for all immediate client needs and requests
  • Monitor and oversee the floor, ensuring program guidelines are upheld and the physical site is well-maintained and safe
  • Be visible on the floor at all times, actively engaging and welcoming clients
  • Conduct regular, thorough walk-throughs of the facility
  • Create a supportive environment to ensure client progress towards stability
  • Attend relevant staff meetings, trainings, and retreats as scheduled
  • Oversee client cubicle/bed area maintenance in a trauma-informed manner
  • Facilitate client engagement activities, such as groups or other activities
  • Complete incident reports, update shift logs, and document in HMIS, as needed

Qualifications:

  • High school/GED degree
  • Minimum one (1) year experience in related work
  • Effective customer service skills and ability to handle difficult situations
  • Ability to work independently and think critically
  • Ability to communicate in a language other than English strongly preferred but not required

About The People Concern:

We are a leading provider of evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. Our model of integrated and comprehensive care empowers our participants to navigate the obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.



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