Customer Service Lead Position

4 days ago


Monroe, North Carolina, United States Burlington Full time

Job Overview

The Part Time Customer Service Lead position at Burlington is an exciting opportunity for a strong leader to inspire and motivate associates to provide exceptional customer service. As the lead, you will be responsible for driving improvement of friendliness, speed of checkout, and customer feedback surveys while maintaining a customer-first focus.

Responsibilities

  • Model company core values, Our Burlington philosophy, and back of house standards for the receiving team.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Compensation

This part-time position offers a competitive hourly wage of $10.50 per hour. With flexibility in hours worked, part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.



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