Customer Service Liaison
3 weeks ago
Atrium Health is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional customer service to patients, visitors, and guests.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
Key Responsibilities:
- Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
- Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
- Answers incoming calls in a courteous and helpful manner.
- Communicates transportation requests to Shuttle Service, using two-way radio.
- Maintains a neat and organized lobby, monitors for safety and environmental concerns.
Requirements:
- High School education required.
- Customer service experience required.
- Computer and data entry skills required.
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