Customer Service Expert Leader

2 days ago


Monroe, North Carolina, United States Food Lion Full time
Job Overview:

The Customer Service Expert Leader will be responsible for providing exceptional customer service and ensuring that all aspects of the front end operation run smoothly. This is a critical role that requires strong communication and leadership skills.

Duties and Responsibilities:
  1. Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
  2. Greet each customer and use their name whenever possible.
  3. Avoid personal conversations with other associates when customers are present.
Qualifications:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
Benefits:

As a valued member of our team, you will receive a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. You will also have access to ongoing training and development opportunities to help you advance your career.

Our estimated salary for this position is $45,000 - $65,000 per year, depending on experience. If you are passionate about delivering exceptional customer service and want to join a dynamic and supportive team, apply today



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