Administrative Care Coordinator II

3 weeks ago


New York, New York, United States Centene Corporation Full time

Join us at Centene Corporation, where you can make a meaningful difference in the lives of millions of people. As an Administrative Care Coordinator II, you'll be responsible for supporting administrative care management activities, including outreach, inbound calls, and scheduling services.

You'll serve as a key point of contact to members, providers, and staff to resolve issues and document member records in accordance with current state and regulatory guidelines.

Your responsibilities will include:

  • Providing support to members to connect them to other health plan and community resources to ensure they receive high-quality customer care/service
  • Applying working knowledge of assigned health plan(s) activities and resources
  • Serving as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols
  • Supporting member onboarding and day-to-day administrative duties, including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship

We offer a competitive salary range of $17.17 - $26.97 per hour, as well as a comprehensive benefits package that includes health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.



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