Customer Service Ambassador
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at FiveStar. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and well-stocked store environment.
Key Responsibilities:
- Provide FiveStar customer service by greeting, thanking, and engaging with customers, making them feel welcome and appreciated.
- Complete fast-paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
- Prepare quality food using food service equipment according to FiveStar guidelines and food safety standards.
- Maintain PAR levels in the Deli (Cold and Hot).
- Promote FiveStar specials by informing customers and suggestive selling on each transaction.
- Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
- Clean floors, restrooms, parking lots, and all other areas around the store.
- Practice safe working habits that align with company safety rules.
- Comply with all local, state, and federal laws.
- Follow all company policies as outlined in the FiveStar employee handbook.
Requirements:
- At least 18 years old.
- Ability to multi-task to meet customer's needs.
- Professional appearance and a positive attitude.
- Team player, honest, hardworking, and excellent attendance.
- Basic Computer Skills.
Physical Requirements:
- Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
- Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
- Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
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