Customer Service Ambassador

2 days ago


Mt Pleasant, South Carolina, United States Mr Electric Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Service Coordination: Assign and direct electricians to customer locations, monitor their schedules, and provide them with necessary information.
  • Marketing and Sales: Perform marketing and sales functions to sell additional work and earn business.
  • Work Order Management: Complete work orders, return customer calls, and respond to customer complaints.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives.
Requirements
  • Admin Experience: Minimum two years of administrative experience.
  • Communication Skills: Strong written and verbal communication skills.
  • Attention to Detail: Detail-oriented with strong data entry skills.
  • Positive Attitude: Positive attitude and a team player who can work independently.
About Us

At Mr. Electric, we value our customers and strive to provide exceptional service and support. We are a team of dedicated professionals who are passionate about delivering high-quality work and exceeding customer expectations.



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