Customer Service Associate

2 weeks ago


Jacksonville, Florida, United States First Coast Energy Full time
NO EXPERIENCE REQUIRED
Full-Time and Part-Time positions available
Compensation starting at $13+ with bonus potential

Categories
Customer Service, Retail, Convenience Store

Exceptional Benefits
  • Medical, Dental, Vision, & Life Insurance (for Full-Time employees)
  • Paid Time Off, Holidays, & Sick Leave (for Full-Time employees)
  • Employee Bonus Programs
  • Tuition Reimbursement
  • 401(k) Retirement Savings with Company Match
  • Opportunities for Career Advancement
About Us
First Coast Energy operates convenience stores across the region, providing quality service and products to our customers.

Job Overview
Cashiers serve as Customer Service Representatives who interact with customers, maintain store cleanliness and stock levels, prepare food service items, and handle customer transactions efficiently.

Key Responsibilities
  • Welcome all customers and address their inquiries
  • Process customer transactions accurately
  • Prepare and manage foodservice offerings and beverages
  • Understand and adhere to cash-handling and credit card protocols
  • Restock merchandise and service items such as napkins and cups
  • Conduct cleaning and maintenance tasks, both inside and outside the store
  • Be knowledgeable about emergency fuel procedures
  • Assist with inventory management and order organization
Basic Qualifications & Physical Requirements
  • Must be at least 18 years old
  • Friendly and approachable demeanor
  • Strong communication skills in English (ability to hear, speak, read, & write)
  • Authorized to work in the United States and able to provide necessary documentation
  • Ability to safely lift 55 lbs. and carry short distances
  • Willingness to stand and walk for 8+ consecutive hours
  • Capability to climb a step stool, reach overhead, grasp items, bend, and crouch
  • Proficient in using hands for various tasks
  • Ability to accurately select options from a touch-screen monitor
  • Competence in counting US currency and providing change
  • Willingness to work in cooler temperatures for brief periods (while stocking coolers)
  • Strong teamwork and customer service skills
Shifts: Morning/Afternoon/Overnight
This is a Drug-Free Workplace.

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