Dental Front Desk Assistant

4 weeks ago

Cincinnati, Ohio, United States Stone Creek Family Dental Full time
About Stone Creek Family Dental

Stone Creek Family Dental is a unique and collaborative dental practice that thrives on teamwork and community. We are seeking a highly skilled and motivated Dental Front Desk Assistant to join our 10-person team.

Job Summary

We are looking for a detail-oriented and organized individual to manage our front office duties, including greeting patients, answering phones, and processing insurance claims. The successful candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.

Responsibilities
  • Patient Greeting and Communication: Greet and welcome patients as they enter the office, creating a positive first impression.
  • Front Office Management: Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Scheduling and Records: Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information.
  • Insurance and Billing: File patient insurance claims, follow up on outstanding claims, and process accounts receivables.
  • Payment Processing: Post insurance and patient payments, and review treatment plan fees and payment options with patients.
What We Offer
  • Competitive Benefits: Health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-Loaded Education and Training: Develop your skills and knowledge with our comprehensive training program.
  • Opportunity for Growth: Join a stable and secure company with unlimited growth potential.
  • Access to On-Demand Daily Pay: Enjoy the flexibility of on-demand daily pay.
Qualifications
  • Experience: 1+ years of experience in a fast-paced and customer-centric environment.
  • Skills: Excellent communication and organizational skills, with the ability to work in a team environment.
  • Education: High school diploma or equivalent required.
Physical Requirements
  • Ability to Perform Essential Duties: Perform essential duties with or without reasonable accommodation.
  • Prolonged Sitting and Computer Use: Prolonged periods of sitting and working on a computer.
  • Lifting and Mobility: Ability to lift up to 15 pounds and move around the office.
About Heartland Dental

Heartland Dental is a leading Dental Support Organization that provides exceptional service to its supported doctors and patients. With over 2300 supported doctors in 38 states and over 1,400 supported offices, we are committed to delivering the highest quality dental care and experiences to the communities we serve.

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