Senior Client Ambassador

4 weeks ago


Tustin, California, United States Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly motivated and compassionate Senior Client Ambassador to join our team. As a key member of our residential support team, you will play a vital role in ensuring the well-being and safety of our homeless residents.

Key Responsibilities
  • Provide trauma-informed care to residents, promoting a supportive and non-judgmental environment.
  • Use conflict resolution and de-escalation techniques to manage resident behavior.
  • Assist with serving food, referring residents to case managers, and maintaining a clean and safe living environment.
  • Patrol buildings and grounds to ensure resident and facility safety.
  • Provide exceptional customer service, answering phone calls, greeting visitors, and interacting with clients and staff in a professional and respectful manner.
Requirements
  • High school graduate or equivalent with 1 year of work experience.
  • Minimum 1 year of sobriety and consistent participation in a support group.
  • Experience in mental health, homelessness, and/or addictions fields preferred.
  • Criminal background check and MVR check required.
  • CPR and First Aid certification within 1 month of start date.
What We Offer

The Salvation Army offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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