Digital Account Manager

4 days ago

Boca Raton, Florida, United States Cendyn Full time
Job Description

Job Summary:

The Digital Account Manager is a key role within Cendyn, responsible for the retention and growth of assigned customer accounts within the e-commerce service line. This includes digital creative, website, and digital media services that drive direct bookings for our customers.

Key Responsibilities:

  • Manage and Grow Client Relationships:
    • Identify and maximize opportunities to build long-term relationships, establish credibility, and confidence within assigned client portfolio
    • Maintain a pulse on key developments within clients' business and organization
    • Identify, resolve, and/or escalate potential client issues
    • Be the client advocate to ensure alignment between client and Cendyn priorities
    • Be the Cendyn ambassador to reinforce the value of the Cendyn relationship to a client
    • Optimize renewal rates and expand revenue through cross-sell and up-sell
    • Support the Client Services Director in account planning and implementation of the plan
  • Manage the Efficient and Effective Delivery of E-commerce Initiatives and Programs:
    • Oversee the delivery of contracted scope of work for assigned accounts
    • Build and deliver high-quality digital marketing campaign and project briefs based on a thorough understanding of client needs
    • Closely collaborate with cross-functional teams such as media planning, buying, creative, and web development to deliver on digital marketing campaigns and website updates
    • Review and communicate performance and actionable insights to clients
    • Own the final quality control for all client-facing deliverables
  • Drive Client Success Outcomes:
    • Be the expert in Cendyn e-commerce products and services to advise and train clients on how to maximize value from our digital marketing and CMS offerings
    • Stay up-to-date on trends in the digital marketing and e-commerce space to be a source of industry knowledge to clients
    • Understand client needs/objectives, develop strategies, and recommendations with our Cendyn products to improve key performance metrics and drive revenue

Requirements:

  • Degree from an accredited college or university, or equivalent experience
  • Basic knowledge of digital marketing and advertising channels, including: Display Advertising, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media, and Mobile Marketing
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Strong communication and presentation skills
  • 3+ years of experience in account management
  • 2+ years of experience in Digital Marketing
  • Experience in Hotel Operations or Hospitality Sales and Marketing is a plus

Competencies:

  • Ability to retain and grow accounts through effective account and relationship management, proactive servicing with a strong commitment to delivering customer-centric outcomes
  • Excellent organizational, planning, cross-functional collaboration, and proven ability to manage multiple priorities
  • Proficiency in productivity tools like: Microsoft Office, Clickup/Asana/Trello/Jira; and digital marketing tools like Google Analytics, AdWords, CMS
  • Solid grasp of the digital campaign lifecycle from conceptualizing through to implementation and reporting with working knowledge of through-the-line marketing
  • Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management
  • Excellent communication skills with the ability to effectively interface with all levels and departments on a formal, informal, written, and verbal basis
  • Able to thrive in a remote environment through self-motivation and commitment to results

  • Accounting Operations Manager

    2 weeks ago

    Boca Raton, Florida, United States grubbrr Full time

    Lead Financial Analyst GRUBBRR is seeking a knowledgeable Lead Financial Analyst to manage comprehensive accounting functions. This position will entail overseeing daily operations within the accounting division, which includes but is not limited to managing accounts receivable and payable, reconciling financial accounts and bank statements, maintaining the...

  • Accounting Manager

    2 weeks ago

    Boca Raton, Florida, United States grubbrr Full time

    Senior AccountantGRUBBRR is seeking a skilled Senior Accountant to manage comprehensive accounting functions. This role involves overseeing the daily operations of the accounting team, which includes managing accounts receivable and payable, reconciling account balances and bank statements, maintaining the general ledger, and supporting the month-end closing...

  • Accounting Operations Specialist

    2 weeks ago

    Boca Raton, Florida, United States Lamark Media Full time

    Job OverviewLamark Media is a dynamic digital marketing agency committed to delivering exceptional marketing solutions that generate measurable outcomes for our clients and partners. Our approach involves crafting tailored omni-channel strategies that utilize digital marketing resources effectively, ensuring they can be assessed, refined, and expanded for...

  • Accounting Manager

    5 days ago

    Boca Raton, Florida, United States Shoes For Crews Full time

    Job Summary:We are seeking an experienced Accounting Manager to join our team at Shoes For Crews. As an Accounting Manager, you will be responsible for overseeing the credit granting process, creating credit scoring models for risk assessments, and driving the organization's collections strategy.Key Responsibilities:Supervise and Manage a Team: Supervise and...

  • Account Manager

    2 days ago

    Boca Raton, Florida, United States US Foods, Inc. Full time

    Job Summary:US Foods, Inc. is seeking a highly motivated and experienced Account Executive to join our team. As an Account Executive, you will be responsible for developing and maintaining existing accounts through personal visits and follow-up on a systematic basis.Key Responsibilities:Develop and maintain existing accounts through personal visits and...

  • Account Manager

    7 days ago

    Boca Raton, Florida, United States AMN Healthcare Services, Inc. Full time

    Job Summary:The Account Coordinator at AMN Healthcare Services, Inc. plays a crucial role in supporting the Account Management team. This position is responsible for coordinating activities and providing administrative support to ensure the smooth operation of the team.Key Responsibilities:Verify and audit department policies, procedures, and instructions to...

  • Accounting Manager

    2 weeks ago

    Boca Raton, Florida, United States HonorVet Technologies Full time

    Qualifications: 7 to 10 years of relevant experience in accounting. Must exhibit strong organizational skills, attention to detail, and possess a background in systems, with the ability to work autonomously and communicate effectively both verbally and in writing. Experience in Public Accounting is highly desirable. Proficient in applying accounting...

  • Conventional Mortgage Underwriter

    7 days ago

    Boca Raton, Florida, United States Digital Risk Full time

    Job SummaryWe are seeking a highly skilled Mortgage Underwriter to join our team at Digital Risks. As a Mortgage Underwriter, you will play a critical role in reviewing mortgage files, analyzing financial data, and making informed decisions to ensure the integrity of our loan portfolio.Key ResponsibilitiesLoan Review and Analysis: Perform thorough reviews of...

  • Mortgage Underwriter

    5 days ago

    Boca Raton, Florida, United States Digital Risk Full time

    Job Overview:Digital Risks is a leading mortgage outsource provider, serving the largest banks and loan originators in the U.S. We are seeking a skilled Mortgage Underwriter to join our team.Key Responsibilities:Conduct thorough reviews of mortgage loan files, including income, assets, credit, and collateral.Utilize our loan operating system to ensure...

  • Loan Underwriting Expert

    7 days ago

    Boca Raton, Florida, United States Digital Risk Full time

    Job SummaryWe are seeking a highly skilled Mortgage Underwriter to join our team at Digital Risks. As a Mortgage Underwriter, you will play a critical role in reviewing mortgage files, analyzing financial data, and making informed decisions to ensure the integrity of our loan portfolio.Key ResponsibilitiesLoan Review and Analysis: Perform thorough reviews of...

  • Sales Account Manager

    2 days ago

    Boca Raton, Florida, United States US Foods Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Account Manager to join our team at US Foods. As a Sales Account Manager, you will be responsible for developing and maintaining existing accounts, driving sales growth, and increasing profitability.Key ResponsibilitiesDevelop and maintain existing accounts through personal visits and...

  • Staff Accountant

    7 days ago

    Boca Raton, Florida, United States Sage Dental Full time

    About the RoleSage Dental is a leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow. As a dynamic and talented professional, you will be part of a culture that values innovative technology, constant learning, and patient-centric care.Key ResponsibilitiesPerform bank reconciliations for 125+ bank accounts using cloud...

  • Account Receivable Manager

    8 hours ago

    Boca Raton, Florida, United States Shoes For Crews Full time

    Job SummaryWe are seeking an experienced Account Receivable Manager to join our team at Shoes For Crews. As a key member of our finance department, you will be responsible for overseeing the credit granting process, managing the cash application process, and driving the organization's collections strategy.Key ResponsibilitiesCredit and Cash Application...

  • Senior Account Executive

    5 days ago

    Boca Raton, Florida, United States Canon U.S.A., Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Account Executive to join our team at Canon Solutions America, Inc. As a Senior Account Executive, you will be responsible for driving sales growth and revenue expansion by developing and executing strategic sales plans to meet the needs of our customers.Key ResponsibilitiesMaster the...

  • Sales Account Manager

    1 week ago

    Boca Raton, Florida, United States Newtek One Full time

    Job DescriptionNewtekOne, recognized as Your Business Solutions Company, operates as a financial holding entity. Alongside its banking and non-banking subsidiaries, it delivers a comprehensive array of business and financial solutions under the Newtek brand specifically tailored for the small- and medium-sized business ("SMB") sector. Since its inception in...

  • Account Manager

    7 days ago

    Boca Raton, Florida, United States Shoes For Crews Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our team at Shoes For Crews. As an Account Manager, you will be responsible for managing all Small Business Accounts in Canada, with a focus on supporting existing accounts and selling new accounts into a streamlined managed footwear program.Key...

  • Federal Contract Accounting Manager

    7 days ago

    Boca Raton, Florida, United States Withum Full time

    About WithumWithum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in a Position of StrengthSM in today's modern business landscape. We empower clients with innovative tools and solutions to address their accounting, tax, and overall business management needs.Our CultureWe recruit only the best and brightest...

  • Commercial Lines Account Manager

    5 days ago

    Boca Raton, Florida, United States Criterion Executive Search Full time

    Job Description**About the Role**Criterion Executive Search is seeking a highly skilled Commercial Lines Account Manager to join our team. As a key member of our organization, you will be responsible for the service and account management of new and renewal business, including marketing accounts.Key Responsibilities:Service and establish a book of business...

  • Tax Manager

    3 hours ago

    Boca Raton, Florida, United States Jobot Full time

    About the RoleWe are seeking a highly skilled Tax Manager to join our team at Jobot. As a Tax Manager, you will be responsible for leading a team of tax professionals and providing expert tax advice to our high net worth clients.Key ResponsibilitiesLead a team of tax professionals in providing tax planning and compliance services to clientsDevelop and...

  • Government Contract Services Accounting Manager

    7 days ago

    Boca Raton, Florida, United States Withum Full time

    **About the Role**We are seeking a highly skilled Government Contract Services Accounting Manager to join our team at Withum. As a key member of our accounting team, you will be responsible for providing internal and external consulting to accounting teams on FAR, DFARS, CAS and other regulations to ensure adherence to applicable federal regulations and...