Restaurant Success Manager
4 weeks ago
Toast, LLC is seeking a highly skilled Restaurant Success Manager to join our team. As a key member of our sales organization, you will be responsible for driving customer growth and retention through consultative engagement and product recommendation.
Key Responsibilities
- Build and maintain strong relationships with customers, including Toast executives, as needed.
- Retain SaaS revenue through consultative engagement and product recommendation.
- Drive activation and adoption across Toast product suite.
- Partner with internal leadership teams to own customer escalations to resolution.
- Facilitate customer demos and ensure customers are getting the most out of their Toast experience.
Requirements
- 6+ years of account management experience.
- Mid-Market or Enterprise customer management experience.
- Strong leadership, teamwork, and cross-departmental collaboration skills.
- Strong communication and presentation skills.
About Toast, LLC
At Toast, we are committed to creating an accessible and inclusive hiring process. We strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact us.
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