Dining Room Assistant

4 weeks ago


Hershey, Pennsylvania, United States AEG Full time
Job Summary:

This role is responsible for maintaining a clean and organized dining room and guest service area in an assigned restaurant within the Hershey Lodge. As a Part-Time Team Member, you will enjoy benefits like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID.

Key Responsibilities:
  • Assist servers by providing exceptional customer service and ensuring a smooth dining experience.
  • Restock dining and service areas to maintain a clean and efficient environment.
  • Clear and reset tables to ensure a clean and welcoming atmosphere.
  • Complete daily and weekly cleaning sheets to maintain a high level of cleanliness.
  • Pour coffee and water as needed to provide excellent customer service.
  • Ensure condiments are amply supplied on guest tables prior to seating.
  • Tray food orders and deliver them to the correct table number efficiently and accurately.
  • Forward guest concerns to the applicable wait staff person or supervisor.

Requirements:
  • Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:
  • Demonstrate an ability to work in an organized and efficient manner.
  • Demonstrate an ability to work with limited supervision.
  • Effectively communicate with co-workers and staff.
  • Successfully complete RAMP training by passing the test within the negotiated probation period.
  • Present a clean and professional image.

Job Demands:
  • Work on one's feet for long periods of time.
  • Stoop, bend, push, and lift up to 40 pounds.
  • Work in a clean, efficient, and orderly manner.
  • Ability to work flexible shifts, including breakfast, lunch, and dinner meal periods, according to operational needs.
  • This is a union position, and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

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