Dining Room Assistant
4 weeks ago
This role is responsible for maintaining a clean and organized dining room and guest service area in an assigned restaurant within the Hershey Lodge. As a Part-Time Team Member, you will enjoy benefits like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID.
Key Responsibilities:
- Assist servers by providing exceptional customer service and ensuring a smooth dining experience.
- Restock dining and service areas to maintain a clean and efficient environment.
- Clear and reset tables to ensure a clean and welcoming atmosphere.
- Complete daily and weekly cleaning sheets to maintain a high level of cleanliness.
- Pour coffee and water as needed to provide excellent customer service.
- Ensure condiments are amply supplied on guest tables prior to seating.
- Tray food orders and deliver them to the correct table number efficiently and accurately.
- Forward guest concerns to the applicable wait staff person or supervisor.
Requirements:
- Must be at least 16 years of age or older.
Knowledge, Skills, and Abilities:
- Demonstrate an ability to work in an organized and efficient manner.
- Demonstrate an ability to work with limited supervision.
- Effectively communicate with co-workers and staff.
- Successfully complete RAMP training by passing the test within the negotiated probation period.
- Present a clean and professional image.
Job Demands:
- Work on one's feet for long periods of time.
- Stoop, bend, push, and lift up to 40 pounds.
- Work in a clean, efficient, and orderly manner.
- Ability to work flexible shifts, including breakfast, lunch, and dinner meal periods, according to operational needs.
- This is a union position, and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.
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