Administrative Receptionist

2 days ago


Wilmington, North Carolina, United States Fidelity Paper & Supply Corp Full time
About the Role

Fidelity Paper & Supply Corp is seeking a highly skilled Front Desk Receptionist to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

The successful candidate will have 1 year of experience in customer service, administrative work, typing, phone etiquette, and organizational skills. They will also possess strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

We offer a competitive salary of up to $18.00 per hour, paid time off, and a comprehensive benefits package including 401(k) matching, dental insurance, health insurance, and more.

Responsibilities:

  • Answer phones and operate a switchboard
  • Route calls to specific people
  • Answer inquiries about the company
  • Greet visitors warmly and make sure they are comfortable
  • Schedule meetings and conference rooms
  • Ensure the reception area is tidy
  • Coordinate mail flow in and out of the office
  • Coordinate office activities
  • Handle phone calls from customers and vendors
  • Gather personal and insurance information
  • Data entry
  • Arrange appointments
  • Send email and faxes
  • Collect and distribute parcels and other mail
  • Perform basic bookkeeping, filing, and clerical duties
  • Take and relay messages
  • Update appointment calendars
  • Schedule follow-up appointments
  • Hand out payroll to employees


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