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Food and Beverage Operations Manager

2 months ago

Cape May, New Jersey, United States Cape Resorts Full time
Culinary Operations Manager

Cape Resorts is seeking a highly skilled Culinary Operations Manager to lead our culinary operations to new heights. As a key member of our management team, you will be responsible for the successful daily operation of all assigned Food and Beverage outlets.

Key Responsibilities:
  • Leadership and Training:
    • Provide leadership to the restaurant service team through floor presence, frequent training, and re-training of staff.
    • Ensure the team uses proper service techniques and has the requisite menu knowledge.
  • Operational Management:
    • Work all scheduled shifts as assigned by the Assistant Director of Food and Beverage.
    • Ensure the highest possible standards of guest service are provided.
    • Conduct impactful shift meetings and huddles using approved materials and templates.
  • Staff Management:
    • Schedule employees based on business needs.
    • Manage the timecards of employees, evaluate performance, and manage daily floor assignments.
  • Guest Experience:
    • Work quickly and independently to resolve operational and guest issues.
    • Ensure proper follow-through and excellence in creating a memorable experience for outlet guests.
  • Communication and Collaboration:
    • Facilitate effective communication within F&B and with support departments.
    • Develop and implement cost and waste reducing and profit enhancing measures.
Requirements:
  • Education:
    • High school diploma or equivalent required.
    • Bachelor's degree or combination of work experience and education preferred.
  • Experience:
    • 3 years of Food and Beverage experience preferred.
    • At least 1 year of restaurant management experience required.
  • Skills and Abilities:
    • Good communication skills, both verbal and written.
    • Ability to supervise subordinate staff, including assignment of duties, evaluating service, and taking disciplinary action when necessary.
    • Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
    • Basic computational ability and computer skills required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.