Event Operations Supervisor

2 weeks ago


Waterloo, Iowa, United States AEG Full time
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Position Overview

The Event Operations Supervisor is responsible for managing and executing all aspects of banquet functions to guarantee optimal service and guest satisfaction.

This role offers an hourly compensation ranging from $15 to $18.

Key Responsibilities
  • Assess assigned banquet staff roles and review banquet menus ahead of scheduled events.
  • Conduct pre-event meetings with staff to ensure adherence to appearance and hygiene standards, assign roles, and discuss event orders.
  • Collaborate with the Executive Chef or event coordinator to confirm that all details are meticulously planned and executed, making timely adjustments as necessary.
  • Ensure the availability of adequate china, glassware, silverware, linens, and other essential items for upcoming events, and secure requisitions for any items lacking in inventory.
  • Inspect room arrangements prior to events and confer with the Executive Chef to verify food quantities and timing for service.
  • Guarantee the proper handling and storage of all equipment, including china, glassware, silverware, linens, and props, post-event.
  • Conduct random evaluations during events to assess food quality and service standards, ensuring food is served at the correct temperature and in appropriate portions, while also identifying upsell opportunities.
  • Regularly monitor the banquet schedule for updates, special events, and changes.
  • Adhere to safe work practices throughout job performance.
  • Maintain consistent and reliable attendance.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or equivalent; or three to six months of relevant experience and/or training; or a combination of education and experience.
  • Proficiency in reading and speaking English may be necessary to fulfill job responsibilities, including communication with English-speaking customers or colleagues.
  • Must comply with state age regulations for the handling of alcoholic beverages.


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