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Security Operations Supervisor

2 months ago

Waterloo, Iowa, United States PENN Entertainment Full time

Join Our Team in the Entertainment Sector

At PENN Entertainment, we are dedicated to creating a vibrant atmosphere where enthusiasm and exceptional customer service are at the forefront. We are currently looking for a Security Operations Supervisor to lead our daily security functions, ensure adherence to regulations, and foster a secure environment for both our guests and team members.

  • Oversee security personnel and manage daily operational tasks
  • Assist in budget management and regulatory compliance
  • Uphold customer service excellence and internal protocols
  • Compile and maintain safety and security documentation
  • Address guest and team member inquiries with professionalism
  • Engage with regulatory bodies as necessary

Requirements:

  • High School Diploma or equivalent qualification
  • A minimum of 3 years of experience in casino security or guest relations
  • Proficient in Microsoft Office Suite
  • Strong verbal and written communication abilities
  • Capability to uphold confidentiality and professionalism
  • Excellent interpersonal and organizational skills