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Commercial Lines Service Account Executive

4 weeks ago

Cleveland, Ohio, United States USI Holdings Corporation Full time
Job Summary:

We are seeking a highly skilled Commercial Lines Service Account Executive to join our team at USI Holdings Corporation. As a key member of our Commercial Lines team, you will be responsible for managing a portfolio of large and complex Commercial Lines insurance accounts. Your primary focus will be on providing exceptional client service, technical expertise, and strategic guidance to our clients and internal stakeholders.

Key Responsibilities:
  • Manage a portfolio of 20-30 large and complex Commercial Lines insurance accounts, providing proactive and personalized support to clients.
  • Provide insurance technical expertise to clients and internal stakeholders, including Sales Executives, Account Representatives, and Account Managers.
  • Responsible for marketing and placement of client Commercial Lines insurance renewals, including preparing client applications, determining carrier options, and analyzing quotes and coverage offerings.
  • Manage client renewal expirations and avoid any lapse in coverage, ensuring seamless transitions and minimal disruption to clients.
  • Complex negotiation with carriers on behalf of clients, advocating for their interests and securing optimal coverage and pricing.
  • Process policies, endorsements, and audits as needed, maintaining a high degree of accuracy in agency management systems.
  • Champion client cross-selling initiatives and develop customer accounts, driving revenue growth and client satisfaction.
  • Represent client interests in internal USI account strategy meetings, ensuring alignment and effective communication.
  • Delegate administrative client tasks to assigned Account Representatives, ensuring efficient and effective client service.
  • Respond to underwriters' questions in a timely and professional manner, maintaining strong relationships with carriers.
Requirements:
  • 10+ years of experience in a Commercial Lines agency, with a college degree preferred.
  • Expert understanding of Property & Casualty insurance, including industry designations such as ARM, CIC, or CPCU.
  • Must hold a Property & Casualty insurance license, with knowledge of Sagitta/ImageRight preferred but not required.
  • Strong communication and negotiation skills, with the ability to work in a fast-paced team environment.
  • Comfortable with internet-based programs and Microsoft Office products, with a willingness to learn and adapt to new technologies.
Why USI?
At USI Holdings Corporation, we offer a dynamic and supportive work environment, with a strong focus on professional development and growth. Our team is committed to delivering exceptional client service and driving business results, and we are seeking a talented and motivated Commercial Lines Service Account Executive to join our team. If you are a results-driven professional with a passion for insurance and a commitment to excellence, we encourage you to apply for this exciting opportunity.