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Salesforce Release Manager

2 months ago

Atlanta, Georgia, United States CRH Full time
Job Summary

The Salesforce Release Manager will oversee the release management lifecycle for Salesforce projects, ensuring that changes are deployed smoothly and efficiently across the Salesforce environment.

This includes coordinating and managing releases, collaborating with development teams, and ensuring that all Salesforce updates align with business objectives.

Key Responsibilities
  • Plan, schedule, and manage Salesforce release activities across various environments, including development, testing, and production.
  • Collaborate with Salesforce developers, administrators, project managers, and other stakeholders to ensure timely and successful releases.
  • Maintain and manage the Salesforce release calendar.
  • Execute Salesforce releases, including metadata and data migrations, code deployments, and configuration changes.
  • Coordinate with QA teams to ensure thorough testing and validation of Salesforce changes.
  • Monitor and troubleshoot release-related issues, ensuring quick resolution.
  • Manage change requests and ensure that all changes are properly documented and approved before deployment.
  • Implement change control processes to ensure the stability and integrity of the Salesforce environment.
  • Serve as the primary point of contact for all Salesforce release-related communication.
  • Provide regular updates to stakeholders on the status of Salesforce releases.
  • Ensure that all release-related documentation is up to date and accessible.
  • Identify, analyze, and manage risks associated with Salesforce releases.
  • Develop and implement mitigation plans to address potential issues.
  • Conduct post-release reviews to identify areas for improvement and ensure that lessons learned are documented and applied.
  • Continuously improve the Salesforce release management process to increase efficiency and effectiveness.
  • Implement best practices for Salesforce release management, including automation and CI/CD for Salesforce.
  • Stay up to date with industry trends and advancements in Salesforce release management tools and techniques.
  • Ensure that all Salesforce releases comply with organizational policies and regulatory requirements.
  • Maintain proper documentation and audit trails for all Salesforce release activities.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 3+ years of experience in Salesforce release management, Salesforce administration, or a related role.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder) are highly desirable.
What We Offer
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion