Senior Manager, Competitive Intelligence
2 days ago
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
About the RoleThe Salesforce Competitive Intelligence (CI) team is seeking an experienced leader with a strong competitive mindset and industry expertise to fill the role of Sr. Manager, Competitor Intelligence. This position demands a strategic mind, an inquisitive nature, and the ability to synthesize vast amounts of information into actionable insights.
Key Responsibilities:- Research, monitor, and meaningfully articulate the designated competitor's business and product strategies to a diverse set of internal and external audiences while ensuring adherence to company standards.
- Drive cooperation and collaboration with teams including Executives, Product, Marketing, Distribution, Market Strategy, Customer Success, Strategic Partnerships, and Business Value.
- Uncover insights and trends that pinpoint areas of strength and weakness across our products, roadmaps, and sales motions.
- Create compelling content (e.g., competitive sales guides, presentations) that effectively position Salesforce's differentiated value proposition versus competitors.
- Provide credible, hands-on guidance to sales teams in both 1:1 and 1:many settings to help them effectively win against the competition.
- Leverage competitive intelligence platforms, CRM, and analytics tools to streamline processes and generate insights.
- 5-8+ years hands-on experience working in enterprise SaaS, with exposure to competitive intelligence, management consulting, sales engineering, product management, or technical marketing.
- Strategic analysis and understanding of the Marketing Technology landscape, including market trends, buyer profiles, and key vendors.
- Writing and presentation skills including the ability to create and deliver compelling content to diverse audiences including executive management, product engineering, prospects, customers, salespeople, and partners.
- Comfortable reaching out to and working with outside teams (including driving conversations with product and sales executives).
- Attention to detail, including documenting analyses, results, and processes to drive scale across the team.
- Enjoy working in a team but also able to prioritize time to work independently.
- Ability to prioritize multiple concurrent initiatives and quickly switch focus across domain areas.
- Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.
- Experience in the high-tech sector (Cloud, SaaS) a plus.
- Experience with Salesforce's technology portfolio: e.g., CRM, Slack, Tableau (highly desirable).
- Experience working with Global teams across multiple timezones helpful.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
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