Funeral Service Representative

7 days ago


Sun Prairie, Wisconsin, United States Park Lawn Memorial Group, LLC. Full time
Job Title: Funeral Ambassador

Estimated Salary: $40,000 - $55,000 per year

We are seeking a highly skilled and compassionate Funeral Ambassador to join our team at Park Lawn Memorial Group, LLC. As a key member of our staff, you will play a vital role in ensuring that our clients receive exceptional service during one of the most difficult times in their lives.

About the Role

The Funeral Ambassador is responsible for providing top-notch support to funeral directors and other location staff to ensure seamless services and exceed client expectations. This role requires excellent communication skills, empathy, and attention to detail.

  • Greet and direct client families and guests to the correct chapel.
  • Direct visitors to the guest book and distribute memorialization materials as needed.
  • Answer questions and assist with serving the needs of client families, guests, and visitors during visitation and memorialization events.
  • Ensure refreshments are available to client families and guests.
  • Maintain public spaces, such as lobbies, chapels, restrooms, and reception areas, to ensure they are clean and prepared prior to and after scheduled services.
  • Oversee parking areas and arrange for formal processions as needed.
  • Assist with directing or transporting families and service attendees to and from service locations outside of the funeral home.

This position requires strong customer service skills, effective communication, and the ability to work independently with minimal supervision. If you are passionate about providing exceptional service and have a knack for creating memorable experiences, we encourage you to apply.



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