Customer Service Representative

3 weeks ago


Sun Prairie, Wisconsin, United States Mr. Splash Car Wash Full time
Job Title: Customer Service Representative

**About the Role:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing top-notch service to our valued customers.

**Key Responsibilities:**
  • To represent Mr. Splash Car Wash with a positive attitude in the community, both on and off the clock.
  • Give fast, friendly, customer service with a smile.
  • Be professional in appearance and attitude at all times.
  • Guide vehicles onto the conveyer without bumping them unnecessarily.
  • Must be alert, observant, and able to spot potential problem vehicles prior to entry of tunnel.
  • Involves use of electronic equipment.
  • Must be able to stand for long periods.
  • Duties also include cleaning tunnel windows, pressure washing the tunnel floor and walls, cleaning the pit, sweeping parking lots, emptying trash and vacuum traps, and restocking vending supplies.
  • Sell Wash Club program at any opportunity.
  • Able to use materials such as water, cleaning agents, brushes, cloths, and hoses.
  • Handle customer complaints as deemed appropriate.


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