Customer Service Representative

2 days ago


Sun Prairie, Wisconsin, United States Elements Massage Full time
Overview

We are seeking a skilled Customer Service Representative to join our team at Elements Massage. In this role, you will be responsible for providing exceptional customer service and selling our monthly wellness programs.

As a key member of our team, you will enjoy the following benefits:

  • Competitive salary: $13.50+ per hour depending on experience
  • Bonuses based on monthly conversion numbers
  • A complimentary monthly massage at the studio
  • Opportunities to earn additional bonuses through commission sales
Job Description

The ideal candidate will have prior retail sales experience and be comfortable working in a fast-paced environment. You will be responsible for:

  • Selling our monthly Elements Wellness Program to clients
  • Building strong relationships with existing clients and prospective clients
  • Providing exceptional customer service and resolving any client concerns
Requirements

To succeed in this role, you must possess the following skills and qualifications:

  • Prior retail sales experience, preferably selling memberships or services to potential clients
  • Excellent communication and interpersonal skills
  • Familiarity with modern office tools and systems, including scheduling and payment software
  • A driven and results-oriented approach to work


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