Retail Banking Consultant
2 weeks ago
Position: Retail Banking Consultant
This role is a contractual position.
Work Arrangement: Hybrid
About the Role
As a Retail Banking Consultant, you will be instrumental in improving customer banking interactions while enjoying flexible working hours and direct engagement with clients.
- Welcome clients, confirm their identity, and uphold security protocols.
- Listen attentively, empathize, and effectively address customer concerns.
- Modify communication styles to ensure clarity and comfort for customers.
- Record customer interactions and escalate issues to specialists when necessary.
- Maintain knowledge of banking products and services to provide informed assistance.
- Excellent communication and multitasking skills.
- Familiarity with telecommunication systems and banking applications.
- Experience in customer service with a focus on resolving issues.
- Adept at multitasking, prioritizing tasks, and managing time efficiently.
- Proficient in Microsoft Office Suite, especially Excel.
Work Location: Onsite three days a week.
Schedule: Flexible hours available.
Compensation:
Hourly Rate: $19-22/hour
Jobs for Humanity is dedicated to fostering inclusive hiring practices that promote historically overlooked talent into permanent positions, apprenticeships, and contract roles. We are an equal opportunity employer committed to skills-first hiring.
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