Hospital Registration Associate, Admitting Department, Full-Time

2 weeks ago


Pasadena, California, United States Huntington Hospital Full time
About the Role

Huntington Hospital is seeking a highly skilled and compassionate Registration Associate to join our Admitting Department team. As a key member of our patient access team, you will play a vital role in ensuring a seamless and exceptional patient experience.

Key Responsibilities
  • Collaborate with physician offices, ancillary departments, Case Management, and Business Office to provide outstanding patient care.
  • Utilize exceptional customer service skills, verbal and written communication, conflict management, and service recovery to deliver a positive patient experience.
  • Work with minimal supervision, projecting a positive and upbeat attitude, and demonstrating a strong focus on customer satisfaction.
  • Greet patients with a courteous and professional demeanor to obtain feedback on their hospital experience.
Requirements
  • High school diploma or equivalent; some college experience preferred.
  • Minimum three years of experience in healthcare financial counseling, with a strong focus on organization and customer service skills.
  • Typing 35 wpm required; excellent analytical skills and proficiency in Microsoft applications (Outlook and Excel).
What We Offer

Huntington Hospital is committed to providing a work environment that is inclusive, equitable, and supportive of our employees' growth and development. As a valued member of our team, you will have access to a range of benefits, including competitive compensation, comprehensive training, and opportunities for advancement.



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