Overnight Counseling Supervisor

2 weeks ago


Queens Village, New York, United States Transitional Services for New York, Inc. Full time
Transitional Services for New York, Inc., a not-for-profit organization, is a comprehensive, community-focused mental health agency situated in New York City. We offer a range of rehabilitative services aimed at enhancing the lives of individuals recovering from mental health challenges and supporting their journey towards greater independence. Our vision is to expand our rehabilitative offerings and establish ourselves as a regional leader in social services. At Transitional Services for New York, Inc., we are committed to delivering impactful programs with compassion, integrity, and professionalism. We prioritize our clients' needs while fostering a respectful and supportive environment for our staff.

We are currently seeking a Night Counselor Supervisor for our Residential Program.

Compensation: $43,000 annually, $23.62/hr. (12am-8am)

Position Overview

The Night Counselor Supervisor is responsible for ensuring adherence to all organizational guidelines and procedures during the overnight shift. This role is crucial for maintaining the safety of both residents and staff, as well as providing oversight for all counselors working during this time. The supervisor will also handle crisis intervention and incident management as necessary.

Key Responsibilities
  • Review and acknowledge entries in the Communication Book, following up as required.
  • Be accessible to residents and staff for crisis intervention, guidance, and support.
  • Relay critical information to the Administrator or supervisor regarding clinical, medical, safety, and maintenance issues.
  • Manage all phone and mail communications as needed.
  • Answer telephones and door as required.
  • Assume medication and shift supervisory duties as scheduled or needed.
  • Conduct room checks as necessary.
  • Ensure the safety and well-being of all residents.
  • Supervise kitchen operations, particularly during early morning hours, to ensure safety and cleanliness.
  • Collaborate with team members to implement resident Service Plan goals.
  • Conduct room checks and wake-up calls according to the program schedule.
  • Perform building checks every two hours throughout the night.
  • Document car checks and review mileage logs.
  • Maintain cleanliness in assigned staff offices and common areas.
  • Delegate staff tasks and ensure completion.
  • Coordinate staff breaks to maintain adequate coverage.
  • Meet with night counselors for supervision.
  • Update daily room check sheets.
  • Engage in back charting and ensure organization of assigned charts.
  • Participate in staff meetings.
  • Oversee the completion of bi-weekly time sheets.
  • Conduct monthly chart audits.
  • Update the resident roster.
  • Prepare sign-in and out logs for various shifts.
  • Review monthly medication sheets against previous records.
  • Meet with the supervisor for scheduled supervision with a prepared agenda.
  • Prepare the overnight schedule and performance evaluations for staff.
  • Complete Incident Reports and submit them to the Administrator.
  • Assist residents in securing financial benefits and accessing medical care.
  • Accompany residents to medical and psychiatric appointments as needed.
  • Support the maintenance of a safe and clean physical environment.
  • Identify and communicate supply needs to the Administrator.
  • Document and track staff attendance and punctuality.
  • Provide orientation for new employees on the overnight shift.
  • Ensure adequate stock of necessary forms in the file cabinet.
  • Meet with the supervisor or administrator as required.
  • Driver's license is mandatory.
  • In the event of a declared disaster, fulfill assigned roles in accordance with the Disaster Preparedness Plan.
  • Perform other related duties as assigned.
Qualifications

A Bachelor's degree or an Associate's degree with one year of experience, or a High School diploma with two years of supervisory experience in a mental health environment is required.

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