Patient Access Representative II

3 days ago


Fort Mill, South Carolina, United States Conifer Health Solutions Full time
Job Title: Patient Access Representative II

Conifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will play a critical role in supporting the departmental efficiencies of our healthcare organization.

Job Summary:

The Patient Access Representative II is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. This role requires the ability to obtain complete and accurate patient demographic information, as well as employ proper and compliant patient liability collection techniques before, during, and after date of service.

Key Responsibilities:
  • Greet customers and provide world-class customer service, completing full patient registration at date of service.
  • Adhere to financial and cash control policies and procedures, thoroughly explaining and securing hospital and patient legal forms.
  • Scan protected health information, create and file patient information packets/folders for upcoming hospital services.
  • Educate patients about patient financial liabilities and employ proper and compliant patient liability collection techniques.
  • Perform hospital cash reconciliation and secure payment entry in adherence to financial and cash control policies and procedures.
Requirements:
  • High school diploma or GED required.
  • 0-1 year in a customer service role.
  • 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Some college coursework is preferred.
Work Environment:

The Patient Access Representative II will work in a fast-paced hospital environment, interacting with patients, physicians, and other healthcare professionals. This role requires the ability to work in a team environment and maintain confidentiality and professionalism at all times.

Conifer Health Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive benefits package and opportunities for career growth and development.



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