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Customer Service Representative

2 months ago

Bloomington, Illinois, United States Domino Full time

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Process customer orders and handle returns or exchanges
  • Collaborate with other team members to achieve customer satisfaction goals
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers

**Requirements:**

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to enter orders using a computer keyboard or touch screen

**What We Offer:**

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment
  • Training and development opportunities to enhance your skills and knowledge

**About Us:**

Domino's is a leading pizza delivery company with a commitment to quality, customer satisfaction, and community involvement. We are proud to offer a fun and fast-paced work environment with opportunities for growth and development.