Customer Sales Representative

4 days ago


Greenville, South Carolina, United States Palmetto State Armory Llc Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at Palmetto State Armory. As a Sales Representative, you will be responsible for providing exceptional customer service, assisting customers with their purchasing selections, and maintaining a positive buying experience.

Key Responsibilities
  • Assist customers with their purchasing selections of firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, and men's and women's apparel.
  • Provide outstanding customer service, resolving customer issues to the best of your ability.
  • Greet customers in a timely manner and maintain a clean and organized store environment.
  • Complete Federal Firearms Transfer Records and other related documents with 100% accuracy.
  • Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
  • Remain impartial when making a sale and efficiently close sales to meet overall store sales goals.
  • Reports directly to the store manager and may receive daily duties or instruction from the Department Lead.
Requirements
  • High school diploma or GED
  • Previous sales or customer service experience
  • High attention to detail
  • Working knowledge of 4473 paperwork and the FBI NICS system preferred
  • Strong problem-solving skills and ability to deal with high customer volume
  • Cash handling and previous cash register experience is a plus
  • Strong interpersonal skills, including effective communication both orally and written
Working Conditions

This position may require regular evening and weekend work, including holidays. You may have to deal with challenging customers from time to time.

Physical Requirements

Employee may experience the following physical demands for extended periods of time: reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70 lb, climbing, stooping, and sitting.


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