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Customer Service Representative

3 months ago

Middlefield, Ohio, United States THE MIDDLEFIELD BANKING COMPANY Full time

About The Middlefield Banking Company: We are a comprehensive FDIC-insured commercial bank and LPL Financial brokerage, dedicated to serving our communities with excellence. Our network of branches is committed to providing quality personal financial services.

Position Overview: We are seeking motivated individuals to join our team as Tellers. This role is essential in delivering outstanding customer service to both new and existing clients. Tellers are responsible for managing various customer transactions, including but not limited to check cashing, deposits, loan payments, and processing wire transfers.

Key Responsibilities:

  • Provide exceptional service to customers, ensuring their needs are met efficiently.
  • Process all transactions accurately and in a timely manner.
  • Promote and support all bank products and services through customer interactions.
  • Collaborate with team members to enhance customer experience and operational efficiency.

Qualifications for Success:

  • Proficient in cash handling and customer service.
  • Strong skills in Microsoft Office and data entry.
  • Demonstrate integrity and honesty in all interactions.
  • Ability to work effectively in a team-oriented environment.

Background Checks: Please note that as part of our hiring process, we conduct background and credit checks to ensure the safety and security of our workplace.

The Middlefield Banking Company is proud to be an equal opportunity employer, committed to fostering diversity and inclusion in our workforce. We do not tolerate discrimination or harassment of any kind.