Customer Service Specialist
3 days ago
At Cabinetworks Group, we're on a mission to revolutionize the kitchen cabinet industry. As a Customer Service Specialist, you'll be the face of our company, delivering exceptional customer experiences that leave a lasting impression.
Key Responsibilities:
- Customer Interaction: Build strong relationships with customers through phone, email, and chat support.
- Order Management: Ensure accurate and timely order processing, from start to finish.
- Product Consultation: Share your knowledge of our products to guide customers to the perfect solutions for their needs.
- Customer Advocacy: Collaborate with designers, installers, and end customers to ensure seamless experiences.
What We Offer:
- Comprehensive Training: Kickstart your career with immersive training that sets you up for success.
- Collaborative Culture: Work alongside a supportive team that's always ready to help you shine.
- Growth Opportunities: Advance your career with ongoing training and development programs.
- Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.
Requirements:
- Education: High School diploma required; an Associate's or Bachelor's degree is a plus.
- Experience: 1-2 years in customer support experience.
Perks & Benefits:
- 401(k) Matching: Secure your future with our generous matching program.
- Comprehensive Health Coverage: Including Dental & Vision Insurance.
- Professional Growth: Take advantage of on-the-job training and development programs.
- Work-Life Balance: Enjoy paid time off and holidays to recharge.
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