Customer Service Representative

3 weeks ago


Middlefield, Ohio, United States Cabinetworks Group Full time

Customer Care Specialist

At Cabinetworks Group, we're looking for a talented individual to join our team as a Customer Care Specialist. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer support through various channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Stay up-to-date with product knowledge and provide expert advice to customers.

What We Offer:

  • A comprehensive training program to help you develop your skills and knowledge.
  • A collaborative and supportive work environment.
  • Opportunities for growth and advancement within the company.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer support experience.

Perks and Benefits:

  • 401(k) matching program.
  • Comprehensive health coverage, including dental and vision insurance.
  • Professional growth opportunities through on-the-job training and development programs.


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