Customer Service Representative
3 weeks ago
Customer Care Specialist
At Cabinetworks Group, we're looking for a talented individual to join our team as a Customer Care Specialist. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and effective customer support through various channels, including phone, email, and chat.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless customer experience.
- Stay up-to-date with product knowledge and provide expert advice to customers.
What We Offer:
- A comprehensive training program to help you develop your skills and knowledge.
- A collaborative and supportive work environment.
- Opportunities for growth and advancement within the company.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of customer support experience.
Perks and Benefits:
- 401(k) matching program.
- Comprehensive health coverage, including dental and vision insurance.
- Professional growth opportunities through on-the-job training and development programs.
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