Branch Operations Manager

4 weeks ago


Lititz, Pennsylvania, United States Orrstown Financial Full time
Job Summary

The Branch Operational Specialist plays a critical role in leading operational tasks within the branch, including risk management, financial center cash management, ATM management, and annual financial center operational review processes.

Key Responsibilities
  • Oversight of internal risk processes and procedures
  • Financial center cash management and ATM management
  • Annual financial center operational review process
  • Support advanced paying and receiving duties
  • Enhance client experience through conversational discovery and solution recommendation
  • Exercise sound judgment and decision-making skills to balance risk and client experience
Requirements
  • High school diploma or equivalent
  • Minimum one year experience in related banking positions and bank product and services training
  • Proficient reading, verbal, and written communication, mathematical, and interpersonal relations skills
  • Adept at cross-selling bank products and services
  • Ability to coach and train new hires
Preferred Qualifications
  • Post-secondary 4-year degree
  • Six months of experience in related banking positions and bank product and services training


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