Team Lead

7 days ago


Rogers, Arkansas, United States Massage Envy Full time

About the Role

We are seeking a skilled and motivated Assistant Manager to join our team at Massage Envy Rogers. As a key member of our management team, you will be responsible for driving business growth, leading a team of professionals, and delivering an exceptional customer experience.

Key Responsibilities

  • Manage all operational aspects of the spa, including membership sales, retail promotions, team guidance, and inventory management.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
  • Lead and motivate a team of therapists, estheticians, and support staff to achieve exceptional results.
  • Ensure a safe and therapeutic environment for customers, and effectively resolve any customer complaints or issues.
  • Collaborate with the management team to develop and implement business plans, goals, and objectives.

Requirements

  • Proven experience in a management or leadership role, preferably in a personal service environment such as a spa, salon, or gym.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and conflict resolution skills, with the ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence.

What We Offer

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, dental insurance, and paid time off.
  • A free massage, skincare, or stretch service each month.
  • A 40% discount on all products.
  • A flexible schedule and opportunities for professional growth and development.

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