Patient Account Resolution Professional

4 days ago


Durham, North Carolina, United States Duke Health Full time

About the Job:

The Patient Account Resolution Professional role at Duke Health's Patient Revenue Management Organization involves meticulous attention to detail and excellent communication skills. This professional will ensure seamless patient experiences by resolving billing discrepancies and maintaining accurate records.

Responsibilities:

  • Manage patient accounts to prevent errors and delays
  • Verify insurance coverage and notify patients of their financial responsibilities
  • Update billing systems and provide documentation upon request
  • Analyze payment plans and implement cash collection strategies
  • Coordinate with sponsors to process third-party transactions
  • Process Prior Authorizations and certify eligibility
  • Accurately register, pre-register, and admit patients
  • Resolving insurance disputes and claims in a timely manner
  • Verify diagnoses for Medicare policy adherence

Qualifications:

  • Minimum two years of experience in healthcare billing, collections, or related fields
  • Associate's degree in a relevant field with one year of experience or Bachelor's degree with one year of experience

Compensation:$66,000 - $86,000 annually

Work Schedule:Monday - Friday 8:00am - 4:30pm



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