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Catering Sales Director
2 months ago
The Director Catering OEM is responsible for overseeing the attainment of assigned team catering/food and beverage sales goals tied to the overall performance of the hotel. This role involves effectively managing the catering team, servicing catering clients, and maintaining contracted food and beverage minimums. The Director will work in conjunction with the Director of Sales or Hotel leadership to achieve the hotel's revenue meeting planner satisfaction scores and food and beverage catering sales goals for one or more assigned properties.
Responsibilities:- Effectively manage assigned meeting planner satisfaction scores, revenue goals, and food and beverage catering sales goals.
- Manage Human Resources in the division to attract, retain, and motivate employees, including hiring, training, developing, empowering, coaching, and counseling.
- Understand and negotiate terms in catering contracts.
- Conduct solicitation calls, tours, and entertain clients specific to needs respective to the assigned property.
- Monitor and evaluate trends within the market segment.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Adhere to Aimbridge Hospitality's established regulations, company standards, catering/meeting standards, and related catering sales metrics.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
- Ensure changes are communicated timely to impacted departments/operations leaders.
- Maintain strong visibility in the local community and industry organizations as applicable.
- Assist in implementing and/or participating in special promotions relating to direct sales segments, such as sales blitzes.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Maintain professional working relationships and promote open lines of communication with respective marketing partners and other internal departments.
The Sheraton Orlando North Hotel is located in the Maitland Center corporate community, 1,950 feet from Interstate 4, and offers on-site dining options and completely nonsmoking guest rooms. Guests can enjoy an energizing workout in the fitness center or a refreshing swim in the outdoor pool or hot tub. A business center, car hire, and meeting and banquet spaces are available.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Benefits:After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401(k) retirement plan.
