Regional Operations Manager
2 weeks ago
Company Overview:
Monro, Inc. stands as one of the leading automotive service providers and tire retailers in the United States. With a robust network of over 1,200 locations across 32 states, we are committed to delivering exceptional service and value to our customers and stakeholders. Our esteemed brands, including Monro Auto Service and Tire Centers, Mr. Tire, and Tire Choice, are synonymous with quality and reliability in the automotive industry.
Your Career Journey Starts Here:
Are you ready to make a significant impact in the automotive service sector? At Monro, we aim to be the most trusted auto and tire service centers in our communities. We are seeking dedicated individuals who share our vision and are eager to contribute to our mission. Opportunities are available across various roles, including retail management and operations support.
Position Summary:
As a District Manager, you will report directly to the Regional Vice President and oversee multiple locations. Your primary responsibility will be to ensure the safety of both teammates and customers while meeting sales and profit objectives for each site. Key duties include compliance with regulations, labor management, recruitment, training, and the development of store managers.
Compensation:
The salary range for this position is between $90,000 and $110,000, with potential for additional incentives based on experience.
Key Responsibilities:
- Lead and optimize operations across assigned locations to enhance sales and profitability through effective management of store teams.
- Support corporate initiatives to fulfill our vision of being the premier automotive service provider.
- Evaluate the performance of store managers, set goals, and monitor progress to align with company objectives.
- Manage financial budgets and capital expenditures to maximize profitability within your district.
- Ensure proper staffing levels and skill sets are maintained to meet operational demands.
- Engage in regular training and development of Store Managers, focusing on operational excellence and customer service.
- Conduct routine store visits to assess performance, compliance, and implement improvement plans.
- Oversee inventory management and ensure adherence to company policies and safety standards.
- Foster effective communication with Store Support Center teams and participate in required meetings.
- Address customer satisfaction issues promptly and develop strategic partnerships within the district.
- Encourage team development and retention through recognition and training opportunities.
- Maintain awareness of local market trends and competitor activities.
- Complete all required training in accordance with company guidelines.
- Perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent required; Bachelor's degree in business or related field preferred.
- 3-5 years of experience in multi-unit management with P&L responsibilities.
- Experience in recruitment, hiring, and team development.
- Valid driver's license with a satisfactory driving record.
Profile Attributes:
- Ability to build trust and rapport with team members and leadership.
- Strong leadership skills to drive organizational change.
- Proactive approach with a focus on safety and performance metrics.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficient in Microsoft Office Suite.
Travel Requirements:
This role requires daily local travel, with occasional overnight stays.
Work Environment:
This position operates in an automotive service environment, which may involve exposure to various conditions. Candidates should be prepared for physical demands, including standing for extended periods and lifting up to 50 lbs.
Benefits:
Monro offers a comprehensive benefits package, including a four-week onboarding program, performance-based incentives, paid time off, 401k eligibility, employee discounts, and opportunities for career advancement.
Your Future Awaits:
At Monro, we are dedicated to fostering the growth of our team members through ongoing training and development opportunities. Join us in shaping the future of automotive service.
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