Office Support Specialist

5 days ago


Pittsburgh, Pennsylvania, United States Chestnut Hills - Squirrel Hill Full time

Job Title: Office Support Specialist

Salary: $3,500 SIGN ON BONUS and an estimated salary range of $35,000 - $50,000 per year, based on location and experience.

About the Job:

The Office Support Specialist will provide critical support to our front office team. This includes managing front office duties, such as answering phones, handling office mail and email, and communicating with patients and insurance companies.

About You:

  • You have excellent communication and organizational skills.
  • You have 1+ years of experience in a fast-paced and customer-centric environment.
  • You have Dentrix or other dental software experience.

Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and the team to implement Heartland Dental systems to optimize office potential.

Benefits:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities to develop your full potential.
  • Access to on-demand Daily Pay.


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