Cashier for Student Financial Services
2 weeks ago
Requisition Overview
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GENERAL REQUISITION INFORMATION
EEO Statement:
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its educational programs or activities, including admissions and employment.
The University prohibits any form of retaliation against anyone for reporting discrimination, harassment, or retaliation for engaging in protected activities.
Read the full statement.
Position Title
Cashier for Student Financial Services
Job Grade
AB11H
Division
Business and Finance
Department
Cashiering and Student Accounts
Work Schedule
Monday - Friday 8:00 a.m. to 5:00 p.m.
Remote Work Opportunity
No remote/telecommute option
Appointment Term
12 months
Essential Personnel Status
No
Compensation Details
$15.29 - $15.48/hour
Compensation Schedule
Hourly
FLSA Classification
Non-Exempt
Position Overview
As the initial point of contact for the Cashiering/Student Accounts Office, the Cashier warmly greets and addresses inquiries from students, parents, employees, and visitors.
The Cashier processes payments received from students, parents, University departments, and external agencies. This role also entails managing third-party agencies, processing, tracking, and reconciling various reports.Key Responsibilities
Customer Service and Student Engagement:
Responsibilities:
Provide exceptional customer service to all visitors. Engage extensively with students, parents, University departments, and external agencies. Safeguard the privacy and confidentiality of student information in accordance with federal, state, and University regulations.
Access and interpret student account details from the PeopleSoft system to assist with inquiries regarding account balances or billing issues.
Address questions and support students with the Maverick Payment Plan. Aid students in obtaining 1098-T tax documentation and related information.Percentage of Time:
40
Essential Function:
Yes
Payments and Deposits Management:
Responsibilities:
Process all campus payments, including those for other University departmental fees or fines. Verify and balance the cash drawer daily for bank deposits. Assist campus departments with inquiries regarding departmental deposits.
Support in auditing and reconciling tuition calculations, receipts, and financial aid, including interfaces with other systems as necessary.
Percentage of Time:
40
Essential Function:
Yes
Coordination with Third-Party Agencies:
Responsibilities:
Collaborate with external third-party agencies to apply benefits to student account balances. Oversee and maintain each contract from initial setup, billing, to receipt of payment from the agency.
Percentage of Time:
10
Essential Function:
Yes
Correspondence Management:
Responsibilities:
Respond to incoming calls and manage Cashiering/Student Accounts email correspondence. Open and distribute daily mail to the appropriate staff member or other University department.
Percentage of Time:
10
Essential Function:
Yes
Qualifications
Required Education:
High school diploma or equivalent
Required Experience:
One year of experience in accounting or cashiering.
Required Skills:
Excellent customer service and interpersonal communication abilities.
Preferred Experience:
Familiarity with Microsoft Office products
Compliance Requirements:
Credit Check:
Yes
Motor Vehicle Licensing Validity Check:
No
Pre-employment Physical Request and Assessment:
No
Drug Screen:
No
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