Order Management Coordinator

7 days ago


Plainfield Indiana, United States Clean Earth Full time
Order Management Specialist

At Clean Earth, we are seeking a highly skilled Order Management Specialist to join our team. This role is responsible for ensuring the order management process is executed smoothly, accounting for errors that prevent accurate and timely billing and resolving them using approved SLAs.

Key Responsibilities:
  • Monitor, review, and manage open orders daily from the escalated open orders report and serve as the first point of contact for order escalation in the facility.
  • Investigate each escalated open order and respond promptly to resolve issues.
  • Scan paperwork and complete or add line items on orders as needed.
  • Resolve weight and quantity discrepancies between documentation and order lines.
  • Conduct daily review of order errors with facility managers and develop action plans to resolve identified delays and errors.
  • Communicate with Customer Experience (or 3rd party) to expedite receipts and upload 3rd party invoices and manifests.
  • Use system and various reports to ensure orders are received timely, updated accurately, and maintain a clean book of orders.
  • Facilitate communication between Customer Experience and Operations to complete and close orders.
  • Identify continuous improvement ideas and work with the BPI team to improve the OTC process.
  • Track delays and systematically address root causes.
  • Escalate SLA and process non-compliance, report weekly to operations manager on individual facility performance and suggest remedial action as needed.
  • Execute continuous improvement activities at locations to improve the OTC process.
  • Collaborate cross-functionally with customer experience and operations team to facilitate timely invoicing.
  • Use data and analytics to understand and resolve account errors.
  • Responsible for performing to days-to-invoice standard established for the TSDF.

This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you are a detail-oriented and organized individual with a passion for order management, we encourage you to apply for this exciting opportunity.


  • Order Coordinator

    3 weeks ago


    Plainfield, Iowa, United States The Inn at Mattei's Tavern Full time

    Job DescriptionCompany OverviewThe Inn at Mattei's Tavern is a historic landmark that has been a cherished destination in the Central Coast since 1886. With a rich history and a commitment to luxury, we offer an unparalleled experience in the Santa Ynez Valley.Position OverviewAs an Expeditor, you will be essential in enhancing our guests' dining experiences...


  • Plainfield, Indiana, United States Clean Earth Full time

    Job Description**About Clean Earth**Clean Earth is a leading provider of waste solutions, dedicated to environmental sustainability and responsible business practices. We take pride in our commitment to employee care, safety, and career growth opportunities.**Job Summary**The Order Management Specialist plays a critical role in ensuring the smooth execution...


  • Plainfield, Indiana, United States Clean Earth Full time

    Job Description**About Clean Earth**Clean Earth is a leading provider of waste solutions, dedicated to ensuring a cleaner and greener planet for generations to come. Our company values employee care, safety, and career growth, offering a range of benefits and opportunities for advancement.**Job Summary**We are seeking an experienced Order Management...


  • Plainfield, Indiana, United States Clean Earth Full time

    Job Description**About Clean Earth**Clean Earth is a leading provider of waste solutions, dedicated to environmental sustainability and responsible business practices. We take pride in our commitment to employee care, safety, and career growth opportunities.**Job Summary**The Order Management Specialist plays a critical role in ensuring the smooth execution...


  • Indianapolis, Indiana, United States Model1 Commercial Vehicles, Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Vehicle Order Specialist to join our team at Model 1 Commercial Vehicles, Inc. This role is a critical part of our sales process, and the successful candidate will play a key role in ensuring the smooth execution of vehicle sales and orders.Key ResponsibilitiesReview and audit vehicle sales...


  • Plainfield, Indiana, United States The Michaels Organization Full time

    Job SummaryThe Michaels Organization is seeking a highly motivated and organized Assistant Community Manager to assist in the day-to-day operations of our residential properties. As a key member of our team, you will be responsible for providing exceptional customer service, managing property operations, and ensuring the overall success of our business.Key...


  • Plainfield, Indiana, United States Global Channel Management, Inc Full time

    Warehouse Packer Operator Job Description **Job Summary:** We are seeking a highly skilled Warehouse Packer Operator to join our team at Global Channel Management, Inc. As a key member of our warehouse operations, you will be responsible for ensuring the efficient and accurate processing of customer orders. **Key Responsibilities:** * Receive and put...


  • Plainfield, New Jersey, United States GXO Logistics, Inc. Full time

    About the RoleGXO Logistics, Inc. is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our logistics operations, you will play a critical role in ensuring the smooth flow of goods and services to our customers.Key ResponsibilitiesCoordinate Warehouse Operations: Assist managers and supervisors...


  • Plainfield, New Jersey, United States GXO Logistics Full time

    Unlock Your Potential in LogisticsGXO Logistics is a leading provider of cutting-edge supply chain solutions, and we're looking for talented individuals to join our team. As a Customer Service Representative, you'll play a crucial role in maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including...

  • Parts Coordinator

    7 days ago


    Plainfield, Illinois, United States The Boyd Group Full time

    Job Title: Parts CoordinatorWe are seeking a highly organized and detail-oriented Parts Coordinator to join our team at The Boyd Group. As a key member of our operations team, you will be responsible for ensuring the timely and accurate delivery of parts to our repair centers.Key Responsibilities:Inventory Management: Maintain accurate and up-to-date...


  • Plainfield, United States Genuine Parts Company Full time

    Job DescriptionJob DescriptionBalkamp, a leading distributor of automotive aftermarket products in the NAPA Auto Parts system, is seeking a full-time Order Puller. The primary function of this position is to expedite the incoming and outgoing freight including: stocking, pulling and staging. Shift will be from 6am to 2:30pm Monday through...


  • Plainfield, United States Genuine Parts Company Full time

    Job DescriptionBalkamp, a leading distributor of automotive aftermarket products in the NAPA Auto Parts system, is seeking a full-time Order Puller. The primary function of this position is to expedite the incoming and outgoing freight including: stocking, pulling and staging. Shift will be from 6am to 2:30pm Monday through...


  • Plainfield, New Jersey, United States Crown Equipment Corporation Full time

    Company Overview: Crown Equipment Corporation stands as a leading manufacturer in the lift truck industry, providing comprehensive local support across a global framework. With over 15 manufacturing facilities and more than 500 retail locations in over 80 countries, we pride ourselves on delivering quality material handling equipment, fleet management...


  • Plainfield, New Jersey, United States GXO Full time

    About the RoleGXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.Key ResponsibilitiesCoordinate workload allocation among warehouse workers, material handlers, and drivers to ensure efficient...

  • MDS Coordinator

    3 months ago


    Plainfield, United States OPCO Skilled Mangement Full time

    Job Type: Full-Time Benefits Offered: Healthcare Dental Vision PTO 401K Your Job Summary The MDS Coordinator will be responsible for timely and accurate completion of both the RAI process and care management process from admission to discharge in accordance with company policy and procedures, and Federal, State and Certification guidelines, and all other...


  • Plainfield, Indiana, United States Walker SCM Full time

    Job SummaryThe Warehouse Supervisor plays a critical role in ensuring the smooth operation of our warehouse facilities. As a key member of our team, you will be responsible for overseeing the daily activities of our warehouse staff, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesWarehouse Operations: Supervise and...


  • Plainfield, United States Crown Equipment Full time

    Processing orders for rental and used equipment Scheduling deliveries and processing invoices Approving and coding vendor invoices for payment Ordering equipment, batteries and chargers as required for the rental fleet Collaborating with management t Support, Rental, Office, Coordinator, Manufacturing, Business Services


  • Plainfield, New Jersey, United States Crown Equipment Corporation Full time

    Company Overview: Crown Equipment Corporation stands as a leader in the lift truck manufacturing industry, providing comprehensive local support on a global scale. With over 15 manufacturing facilities and more than 500 retail locations across 80 countries, we ensure our customers have access to a wide range of quality material handling equipment, fleet...


  • Plainfield, New Jersey, United States Crown Equipment Corporation Full time

    Company Overview: Crown Equipment Corporation stands as a leader in the manufacturing of lift trucks, providing extensive local support across the globe. With over 15 production facilities and more than 500 retail outlets in over 80 countries, we ensure our customers have access to a wide range of quality material handling equipment, fleet management...


  • Plainfield, Indiana, United States Bassett Services Full time

    About the RoleBassett Services is seeking a highly skilled and experienced HVAC Operations Manager to oversee the installation of heating, ventilation, and air conditioning systems in residential and commercial properties.Key ResponsibilitiesTechnical Expertise: The successful candidate will have a strong understanding of HVAC systems, including design,...