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Customer Service Representative

2 months ago

Garden City, Kansas, United States Domino's Franchise Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

  • Operate all equipment and machinery safely and efficiently.
  • Receive and process customer orders, both in-person and over the phone.
  • Count and manage inventory, ensuring accurate stock levels and minimizing waste.
  • Prepare and package products for customer pickup or delivery.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.