Customer Service Representative

22 hours ago


Garden City, Kansas, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Assist customers in person and over the phone, answering product questions and providing recommendations
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently, following company policies and procedures
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers
  • Maintain a clean and organized store environment, adhering to company standards
  • Load and unload delivery trucks, as needed
  • Assist with making deliveries, as required
Requirements
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • Previous experience in a delivery, retail, or customer service role
  • Experience selling paint and paint-related products
  • Ability to read, write, comprehend, and communicate in more than one language

We offer a competitive compensation package, including a wage range of $15-$20 per hour, depending on experience. We also offer a range of benefits, including health insurance, retirement plans, and paid time off.

Sherwin-Williams is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and characteristics.



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