Customer Service Representative

1 week ago


Knoxville, Tennessee, United States Randstad Full time
Job Title: Customer Service Agent

This role involves managing outbound calls to insurance companies to make payments on behalf of customers. You will handle phone communications to ensure accurate and timely payment processing and supporting customer needs efficiently. Great written communication skills are essential for handling a high volume of outbound calls, ensuring smooth and effective interactions.

Key Responsibilities:
  • Make outbound calls to insurance companies to process payments on behalf of customers
  • Handle email correspondence with customers and insurance companies
  • Enter data into our system to ensure accurate payment processing
Requirements:
  • 1 year of experience in a customer-facing role
  • Basic software skills and computer literacy
  • Excellent communication and customer service skills
About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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