Automotive Finance Specialist
1 week ago
The Finance Operations Manager plays a crucial role in assisting both new and pre-owned vehicle purchasers with their financing and protection requirements. This position collaborates with financial institutions to secure approvals and funding for clients. The Finance Operations Manager is responsible for executing all essential loan and titling documentation for customers, ensuring a seamless experience. Exceptional customer service is paramount, as the goal is to create the best ownership experience for our clientele. Upholding the highest ethical standards and adhering to Federal Safeguard and Red Flag regulations is expected.
Compensation and Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands-on Training
Tuition Reimbursement
Career Advancement Opportunities
Retirement Plan
Key Responsibilities
- Understand and implement dealership policies and procedures.
- Maintain a tidy and organized workspace.
- Communicate any problematic deals to management promptly.
- Address any missing stipulations from lenders immediately.
- Adhere to professional ethics and treat customers with respect.
- Possess knowledge of state regulations concerning finance and the Fair Credit Reporting Act.
- Engage with relevant departments as necessary.
- Structure deals in compliance with lender and dealership guidelines.
- Conduct credit interviews and prepare credit applications.
- Verify the accuracy of all information on credit applications before submission to lenders.
- Ensure confidentiality of customer information.
- Disclose financial information transparently to customers.
- Promote credit insurance and service contracts.
- Maintain positive relationships with lenders.
- Keep an updated lender guide of current programs and develop a working knowledge of them.
- Evaluate new lender programs.
- Review deals with lenders and work diligently on all transactions.
- Maintain a log for call-ins and contracts in transit (funding package).
- Review funding packages prior to dispatch.
- Analyze credit reports and identify conventional deals appropriately.
Qualifications
Skills & Experience
- High school diploma or equivalent.
- Ability to effectively utilize written, electronic, and verbal communication.
- Valid in-state driver's license.
- Professional appearance and demeanor.
- Strong communication, organizational, computer, and mathematical skills.
- Bilingual capabilities are advantageous.
To excel in this role, candidates must successfully fulfill each job responsibility, possess a valid driver's license with an acceptable driving record, complete background checks, and meet all government I-9 requirements. A combination of education, experience, and training will be considered.
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