Lead Technology Business Systems Analyst
5 days ago
Wells Fargo is seeking a highly skilled Senior Business Systems Consultant to join the Contact Center as a Service (CCaaS) Agent Controls Product Team.
Key Responsibilities- Lead complex initiatives to provide desktop and agent experience solutions with broad impact for cross-functional businesses and technology teams.
- Act as a key participant in providing strategic business solutions to company-wide desktop and agent experience initiatives, including CRM, authentication, and usability.
- Define, lead detailed research, and evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives.
- Make decisions in highly complex and multifaceted situations requiring a solid understanding of domain and technology applications, and which influence company-wide technology solutions.
- Provide analysis, contribute to design, and prepare documentation around the current and future state of the product.
- Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems.
- Lead and execute pre-production and production testing for new releases.
- Collaborate with internal partners to help address and resolve production issues.
- 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience working with CRM systems, usability, and product vision.
- Design experience with IVR or desktop application using leading industry tools.
- Contact center technology and domain experience.
- Experience working in financial products across card products, lending, and banking.
- Experience consulting effectively with internal and external business partners who are technical and non-technical.
- Demonstrated technical acumen to allow for independent analytical research.
- Experience with Agile methodology as it relates to product delivery.
- Ability to partner effectively across functional, operational, and business lines.
- Self-starter with the ability to operate independently with minimal oversight.
- Excellent communication skills and the ability to articulate complex material to a diverse audience.
- Strong attention to detail and accuracy.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
- Ability to consult, build, and maintain solid working relationships across all organizational levels.
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Technology Lead
3 days ago
Charlotte, North Carolina, United States ASCII Group Full timeJob Description**About the Role**We are seeking a highly experienced Technology Lead to join our team at ASCII Group. As a Technology Lead, you will be responsible for leading the development and implementation of technology solutions that meet the business needs of our organization.Key Responsibilities:Requirement Analysis: Conduct thorough analysis of...
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Senior Technology Business Systems Analyst
2 weeks ago
Charlotte, North Carolina, United States WELLS FARGO BANK Full timeAbout this position:Wells Fargo is looking for a Senior Technology Business Systems Analyst to be part of the Contact Center as a Service (CCaaS) Agent Controls Product Team. Discover more about our career opportunities and business sectors.Key Responsibilities:Oversee intricate projects aimed at enhancing desktop and agent experience solutions that have a...
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Business Systems Analyst
7 days ago
Charlotte, North Carolina, United States INSPYR Solutions Full timeJob Title:Business Systems AnalystJob Summary:The Business Systems Analyst is a key member of our team, responsible for driving the implementation of an ERP system upgrade across the organization. This role requires a strong understanding of business processes and technology to work with cross-functional teams and stakeholders to gather and document business...
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Business Systems Analyst
3 days ago
Charlotte, North Carolina, United States Mindlance Full timeJob SummaryWe are seeking a highly skilled Business Systems Analyst to join our team at Mindlance. As a Business Systems Analyst, you will play a critical role in ensuring the smooth operation of our payment systems.Key ResponsibilitiesCoordinate Testing and User Acceptance Testing (UAT): Develop and execute test plans, create acceptance criteria, and...
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Senior Business Systems Analyst
4 days ago
Charlotte, North Carolina, United States Connvertex Technologies Inc. Full timeSenior Business Systems AnalystLocation: HybridJob Summary:We are seeking a highly skilled Senior Business Systems Analyst to join our team at Connvertex Technologies Inc.The ideal candidate will have a strong background in system analysis and a proven track record of delivering business solutions that exceed expectations.Key Responsibilities:Lead the...
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Senior Technology Business Systems Analyst
1 week ago
Charlotte, North Carolina, United States WELLS FARGO BANK Full timeAbout this position:Wells Fargo is looking for a Lead Technology Business Systems Consultant to be part of the Contact Center as a Service (CCaaS) Agent Controls Product Team. Discover more about our career opportunities and business lines.Key Responsibilities:Oversee intricate projects aimed at enhancing desktop and agent experience solutions that...
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Lead Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Compass Group USA Full timeLEAD BUSINESS ANALYST Company Overview: Compass Group USA is a premier provider of foodservice and support services, recognized for our exceptional personnel, outstanding service, and remarkable outcomes. With a workforce of 225,000 associates, we operate in a variety of environments including award-winning restaurants, corporate dining facilities,...
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ERP System Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Compass Group USA Full timeAbout UsCompass Technology serves as the dedicated internal team for Compass Group, focusing on enterprise-wide initiatives that enhance our diverse customer base and improve business operations.Our expertise spans a wide range of opportunities, including hands-on technical support, Cybersecurity, Cloud Engineering, Artificial Intelligence, and Modern...
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Business Systems Consultant in Technology
2 weeks ago
Charlotte, North Carolina, United States Genesis10 Full timeGenesis10 is currently seeking a Business Systems Consultant specializing in Technology for our client in the financial sector. This role involves engaging in comprehensive contract work. Key Responsibilities: Advise on intricate projects with extensive implications and significant planning for Technology Business Systems Consulting. Examine and assess...
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Business Systems Consultant in Technology
1 week ago
Charlotte, North Carolina, United States Genesis10 Full timeGenesis10 is currently seeking a Technology Business Systems Consultant with our client in the financial sector. This role is a contract position focused on delivering high-impact solutions. Key Responsibilities: Provide expert consultation on intricate initiatives that have a wide-ranging impact and require extensive planning for Technology Business Systems...
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Technical Business Systems Analyst
4 weeks ago
Charlotte, North Carolina, United States NTT DATA Services Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Business Systems Analyst (Onsite Hybrid) to join our team in Charlotte, North Carolina (US-NC), United States (US). Job...
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Lead Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeExciting Long-Term Contract OpportunityMotion Recruitment is seeking a skilled Business Analyst with extensive experience in developing Visio diagrams and intricate Excel spreadsheets and graphs. This role offers a hybrid work schedule.Essential Skills & QualificationsMinimum of 5 years of experience as a business analyst, particularly in projects related to...
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Lead Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeExciting Long-Term Contract OpportunityMotion Recruitment is seeking a skilled Business Analyst with extensive experience in developing Visio diagrams and advanced Excel spreadsheets and charts. This role will involve a hybrid work schedule.Essential Skills & QualificationsMinimum of 5 years of experience as a business analyst, particularly in projects...
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Senior Business Analyst in Capital Markets
2 weeks ago
Charlotte, North Carolina, United States Apex Systems Full timeSenior Business Analyst in Capital MarketsApex SystemsLocation: Hybrid Work ModelContract Duration: 12+ monthsCompensation: $55-$62 per hour (W2)Employment Type: W2 only (No Corp to Corp or 1099)Key Responsibilities· Conduct comprehensive business and data analysis for strategic initiatives and enhancements across financial services.· Oversee new...
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Senior Business Systems Analyst
2 weeks ago
Charlotte, North Carolina, United States Innova Solutions Full timeCompany Overview: Innova Solutions is a leading provider of strategic technology and business transformation solutions, employing approximately 50,000 professionals globally and generating an annual revenue nearing $3 Billion.Position Summary: We are currently seeking a Senior Business Systems Analyst for a Contract role.Work Arrangement: Hybrid (3 days...
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Technical Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Apex Systems Full timePosition: Technical Business AnalystOrganization: Apex SystemsContract Length: 6 months or moreWork Arrangement: Onsite presence required four times a weekKey Qualifications:Minimum of 3 years of experience as a Business Analyst in a technical setting, with a focus on risk management and root cause analysis.Proficiency in Excel, including skills in exporting...
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Lead Business Analyst
2 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeExciting Long-Term Contract OpportunityA prominent Financial Services organization is seeking a Senior Business Analyst with extensive expertise in developing Visio diagrams and intricate Excel spreadsheets and graphs. The position offers a hybrid work arrangement.Essential Skills & QualificationsMinimum of 5 years of experience as a business analyst,...
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Business Systems Analyst
2 weeks ago
Charlotte, North Carolina, United States Experis Full timePosition:Business Systems AnalystLocation:Charlotte, NC (hybrid, 3 days onsite per week)Sector:Financial ServicesContract Duration:12+ months (W2)This is a remarkable opportunity to become a part of the Enterprise Payments Technology (EPT) team, known for its vibrant culture and exceptional leadership. EPT operates on a global scale, delivering a diverse...
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Business Systems Analyst
1 week ago
Charlotte, North Carolina, United States Ryan Consulting Group Full timeJob OverviewPosition: Business Systems AnalystSector: Software DevelopmentWork Arrangement: This position requires on-site presence, with employees working in the office five days a week. Employees are entitled to three designated work-from-home days each month.Employment Type: Direct-hire, including benefits such as medical, dental, vision, and 401K.Salary...
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Business Systems Analyst
3 days ago
Charlotte, North Carolina, United States Regions Bank Full timeAbout the RoleAt Regions Bank, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in aligning information technology solutions with business initiatives.Key ResponsibilitiesConduct business process analysis and needs assessments to identify opportunities for...