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Lead Business Analyst

2 months ago


Charlotte, North Carolina, United States Motion Recruitment Full time

Exciting Long-Term Contract Opportunity

Motion Recruitment is seeking a skilled Business Analyst with extensive experience in developing Visio diagrams and advanced Excel spreadsheets and charts. This role will involve a hybrid work schedule.

Essential Skills & Qualifications

  • Minimum of 5 years of experience as a business analyst, particularly in projects related to wire payments.
  • Self-motivated and proactive individual capable of collaborating effectively with product teams and cross-functional partners.
  • Familiarity with JIRA and Confluence for Agile project management.
  • Experience in documenting and refining user stories and process flows.
  • Exceptional verbal and written communication skills, with the ability to convey ideas to varied business and technical audiences.
  • Proficient in MS Office applications, including MS Project, PowerPoint, Word, Excel, Visio, and SharePoint.
  • Adept at navigating complex organizational structures, including multiple business lines.
  • Strong background in wholesale treasury management or experience with international products and payment systems.

Key Responsibilities

  • Coordinate product deliverables across diverse project teams (Product, Technology, Operations, and other essential business partners) while managing product-related activities throughout the project lifecycle, focusing on project management and business requirements for customer-facing products and services.
  • Engage with product leads and key global business partners to implement strategic initiatives.
  • Facilitate coordination across a globally dispersed team.
  • Oversee work related to upcoming customer migration efforts.
  • Act as an Intake coordinator to assist with incoming issue/request tickets from various business lines, categorizing and reporting on ticket volumes based on issue type, and aiding in the resolution of tickets within established service level agreements.
  • Develop, execute, and maintain the product project plan, collaborating with stakeholders and partners to align on key project task dependencies.
  • Monitor and report on the status of project tasks, deliverables, and milestones.
  • Organize and lead project meetings as necessary, distributing agendas, notes, and minutes.