Premium Reconciliation Specialist
3 weeks ago
TEKsystems is seeking a skilled Billing and Premium Management Coordinator to join our team. As a key member of our organization, you will be responsible for managing premium reconciliation discrepancies and monitoring policies' financial status across various distribution channels.
This role requires strong analytical skills, relationship management, communication, judgment, organizational skills, and problem resolution to meet the diverse needs of our clients. You will work closely with internal departments, including client services, underwriting, and others, to provide timely and effective resolution to any premium or billing challenges, changes, updates, or errors.
Responsibilities include:
Managing a block of multiple policies and accounts from a premium accounting and billing perspective.
Working with CSSC to ensure accuracy of premium payments and application.
Conducting premium payment audits to help clients identify incorrect or missing payments.
Communicating policy financial status to internal and external partners.
Responsible for past due management, billing discrepancies, and error templates for assigned block, including up-lapsing payment collections and member detachment.
Partnering with client finance on any communication necessary to resolve billing vs. remittance challenges and past due invoices.
Responsible for suspense management, unapplied premiums, and reconciliation for assigned block.
Developing and maintaining positive relationships and rapport with internal and external clients.
Providing on-going client support for billing/premium to ensure members no longer employed by the group are appropriately transitioned to direct billing.
Providing any premium reports to necessary areas to continue servicing the account. Handle salesforce items to resolution for inforce customers.
Partnering with necessary areas on account reviews and audits to highlight broker or client concerns with the account overall and assist with development of action plans to address issues, risks, and opportunities.
Performing other duties as assigned.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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