Accounts Receivable Specialist

9 hours ago


Garden City, Michigan, United States Dental Associates Group Full time
Job Description

We are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team at Dental Associates Group.

Key Responsibilities:
  • Insurance Claims Processing: Accurately and timely post all insurance checks and EFTs, and perform daily balancing of all posted insurance payments.
  • Insurance Verification: Conduct thorough insurance verification for every hygiene visit via insurance websites or phone, and ensure all insurance details are verified and accurately entered into our system 3 days prior to patient appointments.
  • Insurance Breakdown: Update our records with any new insurance policy details, and manage the Outstanding Insurance Claims Report.
  • Patient Aging: Electronically send statements bimonthly, and follow a structured collection process, including courtesy calls, emails, and statements, as outlined:
    • Courtesy calls 15 days after the first statement.
    • Must call each patient with an account balance with the goal to collect that balance. Follow up text to patients that could not be reached.
    • Send the second statement 15 days after the courtesy call (30 days).
    • Make a courtesy call 2 by phone 15 days later (45 days).
    • Final statement and collection letter 15 days later (60 days).
    • After 75 days of nonpayment, accounts must be sent to Collections.
  • Daily Communication: Provide a detailed wrap-up daily to our Practice Manager, and ensure accuracy and systematic completion of all financial tasks following outlined guidelines and timelines.


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