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Healthcare Outreach Coordinator
4 weeks ago
At the Greater Lawrence Family Health Center, we are seeking a highly motivated and detail-oriented Outreach and Enrollment Assistant to join our team. As a key member of our Patient Access department, you will play a vital role in educating and assisting patients who lack access to healthcare and health insurance information.
Key Responsibilities:
- Educate patients on various health insurance options and facilitate enrollment in appropriate coverage.
- Provide structured and accurate patient education on health coverage, engage in follow-up, and offer renewal assistance for enrolled individuals.
- Collaborate with the Outreach and Enrollment Specialist to conduct community-based outreach and education activities with community partners.
- Assist community members with enrollment in all available insurance plans, including Mass Health and Healthy Start.
- Assist patients in completing Sliding Fee Applications and explain Health Center policies.
Requirements:
- Bilingual/Bicultural (English/Spanish) with verbal and written expression in both languages.
- Experience working with health insurance options and building relationships with community agencies.
- Certified Application Counselor (CAC) certification or willingness to become CAC certified within 2 months of hire.
- High School Diploma; Associates degree preferred in a human services field or equivalent experience.
About Us:
The Greater Lawrence Family Health Center is a mission-driven, non-profit organization dedicated to providing high-quality patient care to a culturally diverse population. We offer a flexible and rewarding work environment with opportunities for professional growth and development.
