Primary Care Scheduler
5 days ago
We are seeking a highly organized and detail-oriented Primary Care Scheduler to join our team at Compass Health Network. As a Primary Care Scheduler, you will play a critical role in ensuring the smooth operation of our medical offices by scheduling appointments, managing patient flow, and providing exceptional customer service.
Key Responsibilities- Scheduling Appointments: Schedule new and returning patient appointments, ensuring that patients are seen in a timely manner and that schedules are optimized for maximum efficiency.
- Manage Patient Flow: Coordinate with medical providers and staff to ensure that patients are seen in the correct order and that schedules are adjusted as needed.
- Provide Excellent Customer Service: Respond to patient inquiries, resolve issues, and provide exceptional customer service to ensure patient satisfaction.
- Manage Schedules: Maintain accurate and up-to-date schedules for medical providers and staff, ensuring that schedules are optimized for maximum efficiency.
- Coordinate with Staff: Work closely with department and front desk staff to ensure seamless communication and coordination.
- Monitor and Manage Appointments: Monitor and manage appointment requests, reminders, cancellations, and reschedules through Phreesia software.
- Maintain Confidentiality: Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.
- High School Diploma or Equivalent: Required
- Experience with Multi-Line Phone System: Preferred
- Medical Office Experience: Preferred
We offer a competitive benefits package, advancement opportunities, professional development, licensure supervision, mentor opportunities, tuition reimbursement, scholarship program, employee assistance program, Headspace access, paid time off, and paid holidays. We are an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
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